Industry Competency Library
Role-relevant competencies, validated for your sector.
Generic competency frameworks produce generic results. Synethos industry libraries are built on the actual capabilities that predict performance in regulated, knowledge-intensive sectors — ready to deploy from day one for any hiring or development process.
Why industry matters
Competence is always contextual.
A relationship manager in private banking, a claims specialist in insurance, and a regulatory affairs lead in pharma share almost nothing in terms of what they need to know and do — yet most assessment platforms treat them with the same framework.
Synethos industry libraries are built from the ground up for each sector, grounded in validated competency research and refined through real deployment across organisations operating in those environments. Each library covers technical competencies, regulatory understanding, client and stakeholder management, and the role-specific behaviours that distinguish high performers from adequate ones.
Banking
The competencies that drive financial performance.
Built for retail, private, corporate, and investment banking roles across front office, risk, compliance, and operations — the Banking library covers the full spectrum of competencies that regulate and differentiate performance in financial services.
Client & relationship management
Advisory quality, client centricity, portfolio stewardship, needs identification, and long-term relationship development.
Risk & compliance
Regulatory literacy, risk assessment, AML/KYC knowledge, control mindset, and audit readiness across regulated environments.
Financial acumen
Product knowledge, market understanding, financial analysis, and the ability to translate data into client-relevant insight.
Operations & process
Transaction accuracy, process adherence, quality orientation, and the efficiency behaviours that reduce operational risk.
Insurance
From underwriting to claims — every role covered.
Insurance demands a unique combination of technical rigour, client empathy, and regulatory discipline. The Synethos Insurance library covers the full value chain — from product and underwriting through distribution, claims, and actuarial functions.
Underwriting & risk assessment
Risk evaluation, product knowledge, portfolio management, and the analytical rigour that underwrites sound decisions.
Claims & customer management
Claim assessment, resolution efficiency, empathy under pressure, and the ability to manage complex client situations with fairness and speed.
Distribution & advisory
Needs analysis, solution design, consultative selling, and the ability to explain complex products in client-relevant terms.
Actuarial & analytics
Quantitative reasoning, modelling rigour, data interpretation, and the translation of technical outputs into strategic recommendations.
Pharma & Life Sciences
Science, regulation, and patient impact.
Pharmaceutical and life sciences roles sit at the intersection of scientific depth, regulatory compliance, and commercial performance. The Synethos Pharma library covers this full spectrum — from R&D through clinical development, medical affairs, market access, and commercial functions.
Scientific & technical expertise
Domain knowledge, research methodology, data interpretation, and the ability to translate scientific evidence into clinical and commercial decisions.
Regulatory & compliance
GxP frameworks, regulatory submission literacy, quality systems, and the discipline to maintain compliance in high-stakes environments.
Medical affairs & market access
KOL engagement, health economics, evidence generation strategy, and the ability to communicate value to clinical and payer audiences.
Commercial & business development
Territory management, account strategy, product launch capability, and the customer-facing competencies that convert science into market performance.
Fit for the Future
The competencies the market will demand tomorrow.
No sector is exempt from the disruption underway. Fit for the Future is a cross-industry competency framework built around the capabilities that will determine individual and organisational adaptability over the next strategic cycle — independent of role or sector.
Learning agility
The ability to acquire, apply, and discard knowledge at pace — the meta-competency that determines how quickly everything else develops.
AI & digital fluency
Practical understanding of AI tools, data literacy, and the judgement to know when technology adds value and when human reasoning must lead.
Adaptive problem-solving
The capacity to navigate ambiguity, reframe problems, and generate solutions in environments that don't offer a clear playbook.
Collaborative intelligence
Cross-functional influence, psychological safety awareness, and the ability to generate outcomes through networks rather than hierarchy.
Deploy or customise
Start from the library. Go further when you need to.
Every industry library is available out of the box — no configuration, no setup delay. Select the library, map it to the role, and deploy. For organisations that operate in niche sub-sectors, have developed proprietary competency models, or need to add dimensions specific to their context, each library can be extended or replaced using the Synethos custom scale builder — with psychometric guardrails built into every step.
Deploy from day one
All industry libraries are pre-built, validated, and ready to use immediately. No specialist required. No configuration delay. Select the library that matches your sector and role family, and the assessment is live.
- Banking, Insurance, Pharma, and Fit for the Future available out of the box
- Role-level mapping included for common functions
- Scoring and interpretation logic pre-configured
- Results feed directly into the Candidate or Talent Intelligence dashboard
Extend or build your own
When the standard library does not fully reflect your context — a niche sub-sector, a proprietary competency model, or a role that sits across sectors — use the Synethos custom scale builder to extend an existing library or create a new one from scratch. Psychometric guardrails are embedded throughout.
- Add competencies to any existing library
- Replace or weight dimensions to match your role profile
- Build sector-specific scales not covered by standard libraries
- Live in under ten minutes, legally defensible from first deployment
Ready to deploy
Deploy a validated industry library today. Or build your own in minutes.
All industry libraries are available out of the box with no configuration required. They can also be extended or adapted using the Synethos custom scale builder — with psychometric guardrails built in at every step.